Commercial Moving FAQs
Make Your Office Move Easy and Stress-Free
When considering a move, plan around your business hours to save money, perhaps moving after hours or during the weekend to avoid conflicts with daily business operations. UMC Moving is flexible to work around your hours and situation.
Are your movers licensed and insured?
Yes. We are fully licensed and insured. We will also provide all necessary documents upon request.
How do you determine the moving cost?
The moving cost is determined by the size of the move, the number of movers and trucks required, the number of hours, distance, and other services needed, such as packing supplies, labor, and storage. To prepare an accurate cost proposal, we survey the original site to determine the work requirements needed and visit the new site for accurate floor and furniture reuse plans. After this information is compiled, an accurate proposal and cost estimate are prepared.
What are your safety precautions for COVID-19 moving?
Because the safety of everyone involved and your equipment is our number one priority, we are doing everything we can to preserve it. Our workers are monitored daily, wear proper PPE gear, and use disinfectant wipes to clean every surface with heavy traffic. We clean our trucks, blankets, and moving equipment thoroughly and regularly to maintain cleanliness and sanitization at every step. Additionally, we conduct as many conversations with customers digitally.
How far in advance should I contact you to book my move?
Typically, we require plenty of time to book your move. Most of our requests come in about three to four weeks in advance. However, we are sometimes available for last-minute requests. Contact us as quickly as possible to secure your moving date with us.
Do you provide packing and unpacking services?
We provide partial and full packing to meet your needs and budget. We also will dispose of boxes as needed.
What if my destination is not yet confirmed?
We understand that there are many moving parts when it comes to relocating your office. You can still complete our estimate request or contact us to schedule your move for destination/drop-off. Once you know your destination, contact us to update your move.
How do I plan my move?
More planning time leads to the smoothest moving results. A minimum of two-three weeks is manageable for a move of less than 5,000 square feet.
Do I need to be there during the move phases?
A member of your management team must be on-site for any last-minute decisions and approval of the final work.
How will my furniture be protected?
We will protect your furniture with blankets included in the rate. However, materials such as tape, shrink wrap, bubble wrap, and others are not included. We can also disassemble and reassemble your furniture if it is a simple process (removing legs or arms of screw-in pieces).
What is NOT included in the move?
Your estimate does not include the cost of additional packing materials necessary for your job, parking meters, tolls, gratuities, and certificate of insurance.
What method of payment do you accept?
We accept cash, company checks, and major credit cards.
What if I need to reschedule or cancel my move?
We require at least three days’ notice to reschedule your move. If you cancel within that time, we can refund your deposit. However, if you reschedule closer to your date, we cannot refund your estimate.
What if something was damaged, and what kind of protection do you offer when the belongings get damaged?
We protect our customers with the federal default released valuation coverage per item. Our liability extends to items damaged only while under our care and custody. There are additional coverage options for your belongings as well. We can discuss this further when scheduling your move.
How long do I have to file a claim for a damaged/missing item?
While we do our absolute best to protect all elements and assets during your move, accidents can happen. Please notify us as soon as possible in writing. We are required to provide written claims within 30 days of the move and resolve the claim in writing within 120 days.